Frequently Asked Questions
Everything you need to know about your Vitality Extracts shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on customs processing.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain accessories cannot be returned once opened.
How do I know which size to order?
Each product page features a detailed size guide with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Vitality Extracts, we prioritize ethical manufacturing. We use a combination of organic cotton, recycled polyester, and eco-friendly dyes to ensure our fashion footprint is as light as possible.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 60 minutes of placing your order by contacting our support team.